We aim to dispatch orders within 3 business days. You’ll receive a confirmation email once your order is on its way.
UK orders are sent via Royal Mail First Class and typically arrive within 1–3 working days after dispatch.
We accept returns on non-sale and unworn items within 14 days of receipt. Return shipping costs are the responsibility of the customer. Refunds for eligible items are processed within 7 working days of receiving your return.
Email us or reply to your order confirmation with the item details and whether you’d like a refund or exchange, and we’ll guide you through the next steps.
Please contact us within 7 days of receiving your order with details and a photo of the damage, and we’ll resolve it as quickly as possible.
Currently, we don’t offer gift wrapping, but we’re happy to include a handwritten note; just leave your message in the order notes at checkout.
