The adoption process

  1. What to expect
  2. Find your dog
  3. Complete the adoption form
  4. Reserve your dog
  5. Home Check
  6. Preparing for travel
  7. Join our adopters community
  8. The journey home
  9. Welcome to the family

What a wonderful thing you are doing…

Adopting a rescue dog from overseas is one of the most rewarding experiences. We’re looking forward to helping you find your perfect companion!

What to expect

We’re delighted that you’ve chosen to adopt a dog from Wild at Heart Foundation, and we’re here help you through the journey. From start to finish you can expect the entire process to take around 6 weeks.

We understand that adopting a dog from abroad is probably a new experience for you: read on to find out what to expect from the adoption process. You can also visit our FAQs or read our Success Stories for more information.

We can’t wait to welcome you into the Wild at Heart family!

Step One
Find your dog

Take a look at our gorgeous dogs currently available for adoption – every single one of them deserves a home.

You might see one or two that you particularly like the look of, or you might be unsure of which is right for you; either way, our Adoption Team are ready to matchmake you with the perfect dog.

Step Two
Complete the adoption form

The adoption form is our chance to gather more information about you and what you’re looking for. We ask a lot of questions, but your answers are an important part of helping us to find your perfect dog.

Ready to get started? Complete the adoption form now.

Once we have received your form, we’ll contact you to discuss next steps. We’re a small team, so please bear with us if its takes a few days to get back to you!

We’ll process the information you provided in the form and, if you’ve expressed interest in a particular dog(s), we’ll assess your suitability at this stage.

Step Three
Reserve your dog

Once a suitable dog has been selected and everyone is happy to proceed, we ask you to pay a £50 non-refundable deposit in order to reserve your dog. This amount is then deducted from your final adoption fee.

Step Four
Home Check

We’ll then be in touch to arrange a Home Video Call at a time that suits you. This is a great opportunity for us to put a face to the name and to get to know a little more about you, your lifestyle and work routine. It’s also a chance to answer any further questions you may have.

It’s also a chance for us to see how your home is set up for your new arrival, as well as providing you with lots of information about the adoption process in general. Most of our volunteer home checkers are previous Wild at Heart Foundation adopters too, so they’ll also have lots of invaluable first-hand experience and advice to pass on.

Step Five
Preparing for travel

Our Adoption Team will now begin booking your dog’s transport, and will ensure that all paperwork is in place to allow them to travel. We will be in touch as soon as we have details about your dog’s rehoming date, journey details and approximate times.

We’ll ensure that your dog receives all the necessary vaccinations, veterinary checks and paperwork needed to travel. If they’re old enough, they’ll also be spayed / neutered.

We’ll also ask you to review and sign our Adoption Contract which sets out the conditions of adopting a Wild at Heart Foundation dog, which gives an overview of our expectations for our dogs’ ongoing care.

At this stage, we’ll ask for the full balance of your adoption fee. We have a transparent pricing structure which is dependent on the costs of travel involved in your dog’s rehoming journey.

Please note: Wild at Heart Foundation does not charge anything for the dog itself; the adoption fee covers the cost of finding them their new home and supporting the partner shelter providing them care until they’re able to travel. This includes the cost of food, vaccinations, micro-chipping and any further veterinary treatment needed. It also covers the cost of onward transportation, and all necessary admin required to prepare them for travel.

We rely on the generosity of our community to help keep our adoption efforts running, and to ensure that we can continue to rescue and care for those dogs who are not yet lucky enough to have found their forever home. You’ll have the option to add a donation to your final balance when you pay your adoption fee, and we’re so grateful for whatever you’re able to spare.

Step Six
Join our adopters community

Congratulations! You’re now a part of our adopters network. We know that you’ll be impatient to meet your new pet, and that you’ll probably want to get your hands on as much information as possible to help you prepare for your new arrival.

  • You’ll be invited to join our private Facebook group, an invaluable online forum where our adopters – old and new – share stories and photos, ask questions and offer advice. Our adopters are a brilliant bunch who are always happy to give first-hand support for all soon-to-be-adopters.

  • You can subscribe to our mailing list to receive all the latest updates, news and stories from Wild at Heart Foundation; or browse our blog.

  • You can read our FAQs and Success Stories to learn more about other adopters’ experiences.

Step Seven
The journey home

On the day of travel, your dog will be transported by a professional pet courier firm who will care for your pet every step of the way. We only work with partners who meet our exacting welfare standards, and all our transport providers love dogs just as much as we do. You will be able to track the progress of your dog’s journey as they make their way home.

Most of our dogs arrive in the UK by van, which makes its way up the country stopping at pre-arranged collection points along the way (often a service station for convenience of access!) Some animal courier companies are able to deliver the dog to your home. If your dog has a direct flight you will pick them up from the Animal Reception Centre at the airport stated.

We ask you to be flexible and keep the whole day free as  we may only be able to give you specific timing and collection point details 24 hours in advance. Journeys are subject to delays so please be patient; after all, you will only have to make this journey once (unless of course you decide to adopt another dog from us!)

Welcome to the family

We’re very proud of the after care service we provide to all our adopters. To ensure that you have all the support you need, we’ll be in regular contact with you during your first few months of adoption, and we’re here to help whenever you need us.

If you’re struggling with something or simply need some advice, please do not hesitate to reach out to the team. We have a network of behaviourists we can refer you to, who can provide expert support, advice and in-person sessions as needed, and our Facebook community is a great place to share stories, seek advice and lend an ear.

We consider our Wild at Heart Foundation dogs and their adopters to be part of our family, and are proud to have an extended pack of thousands throughout the country. We love to see how you and your dog are coming along, so do get in touch with your stories and photos, and tag us in your Instagram posts.

Thank you for choosing to believe in a dog in need and to adopt through Wild at Heart Foundation. We look forward to welcoming you into our community and to seeing your dog settle into its wonderful new life.

The Wild at Heart Foundation team xxx

Find your dog Fill in the adoption form
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